Frequently Asked Questions

Why Use Us Over Our Competitors?

We treat our clients as we would like to be treated which we can do because we are a family business who have been cleaning carpets and upholstery for over 50 years. With our wealth of experience, we are the Company others come to if they have a carpet cleaning problem in London or Kent.

Why Is Our Equipment Better Than Our Competitors?

Our transportable machines are made to our own specification to ensure that they are the most powerful and reliable machines possible.  Our truck mounted carpet cleaning machines are the most powerful in the UK. They are entirely independent of the clients’ services as we carry our own pre-softened hot water and supply of electricity.  We are incredibly fortunate that our manufacturers use their clients’ feedback to constantly improve the carpet cleaning machines that they build.

What Is The Inferno 500 Truck Mounted Carpet Cleaning Machine?

It is the latest and most powerful machine in the UK, in fact our one is the only one in the country!   It has all the normal benefits of a truck mounted machine but this one has a variable heat capacity of up to 250C degrees providing an unparalleled clean with a quicker drying time.

Why Should I Have My Carpets Cleaned By Carpet Cleaners London?

Carpet cleaning extends the life of your carpets, but steam cleaning them can also improve your family health.  If members of your household suffer from conditions that can affect their breathing such as dust mites allergies or asthma, it is essential that apart from vacuuming regularly you also have your carpets professionally steam cleaned at least once a year.

Is Our Carpet Cleaning System Environmentally Friendly?

We use non-toxic cleaning solutions which together with steam cleaning and extraction is an eco-friendly approach to carpet cleaning. Many alternative carpet cleaning methods rely on harsh chemicals that can pose health risks to people and pets. The power of our steam cleaning machines combined with gentler solutions is sufficient to produce a very good result.

How Safe Are Our Cleaning Products?

We use very mild cleaning products such as green products, non-allergen products, non-animal fat products – we listen to what the client wants.

How Good Are Our Carpet Cleaning London Operators?

Our operators are first class as they have been in-house trained by our Director who started the Company over 50 years ago.  They have all been with us for a minimum of 20 years and keep up to date with the latest carpet cleaning technology.

Why Should You Trust Us With Your Carpet Cleaning Requirements?

We are well established with our clients as well as our own suppliers which makes us completely accountable in all aspects of our trading.  We have a long-established reputation which we are proud to maintain. We clean valuable rugs for a bespoke rug manufacturer – and have done for 25 years.

What Other Services Do We Provide?

We pre-spray the carpets to loosen the dirt.  As well as cleaning carpets and upholstery we spray for moths, specialise in stain-removal, and apply deodoriser, anti-static and anti-stain treatment.

Do We Clean Hard Floors And Surfaces?

Yes! We clean hard floors including tiling and grouting inside the house and outside to paths, patios, decking, walls and garden furniture employing the latest technology using steam, spinners and high-pressure cleaning equipment.  We do not use chemicals which could be harmful to plants and pets.

Can I Trust Your Carpet Cleaning London Team To Do A Good Job?

Yes, we are registered with Check-A-Trade with a 9.94 satisfaction rate from 342 reviews. We are also registered as a Which Trusted Trader. For all your carpet cleaning London requirements contact one of our team of professional carpet cleaners today!

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